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The first rule; assume good intentions is the most important. Don't assume that someone did something just to piss you off or upset you. If you assume from the get go that they didn't do it on purpose, you will find that there's a lot more room for compromise, conversation and communication.
Don't react when things go wrong. Act. Reacting means you do nothing except respond to the negative stimulus whether it's a misunderstanding or a genuine fight. Getting angry or responding to accusations with retaliatory remarks will only further inflame situations. By making a pact to act on the information, to keep it cool and to avoid inciting a bad situation to worse is a great way to minimize and even avoid fights.